How to make international calls to Cuba?

What’s the most important thing when you live abroad and you miss your loved ones? Getting in touch with them easily and quickly. That’s why we’re here to help you call Cuba, using the option that suits you best.
Basically, there are 3 ways to call you family and friends back home in Cuba:

  1. From any phone, mobile or landline, using the access numbers
  2. Using the app
  3. From your computer with WebCall

How do we start?

First, you need to create an account on and buy Voice Credit, our prepaid international calling service. We will send you an email with the instructions you should follow. This is where you’ll find the PIN you need to use to make the calls.

We’re set. Let’s just choose the way we want to make the calls.

1. From any mobile or landline

Just grab the phone, dial the access number, enter the PIN and dial the number you want to reach.
But this is the long way!

Tips to call more quickly:

  • Activate PINless dialing!
  • Activate Speed Dial!

In your online account, there are free features that will make the calling process as simple as possible:
PINless dialing:

  • If enabled, you won’t have to enter the PIN every time you call

Speed Dial:

  • Skip dialing the entire number. Assign your favorite number to a phone digit. Press the key to connect faster!

In most countries, our local access numbers are landline numbers. This means that if you are calling from your mobile, your mobile provider will charge your call accordingly. Contact your local mobile provider to ask what the cost per minute to local landlines is.
You may also call using the toll free access number. In this case, you will not be charged by your telephone provider. Still, for calls using the toll free number, a surcharge applies, so please make sure you know this cost before initialising your call.

2. Call over WiFi and 3G/4G with our free KeepCalling app!

If you’re a proud smartphone owner, the easiest option for international calls is calling via KeepCalling app. You just download the application from PlayStore or AppStore, log in using your email address and the PIN and start calling.
You don’t even have to know by heart the number you want to call, as you may use your contacts list.

You may also send text messages, in case you just want to send a short information, greeting or whatever you may think of!

3. Smart calls with the Web Call

If you love to stay online on your laptop or desktop computer, then the Web Call is the smartest choice.
You just have to follow three easy steps:

  • Log in to your account
  • Click on the Web Call icon
  • Dial the destination number in international format or use Speed Dial

Whatever you choose, these are all great vehicles that will lead you to the voice that answers your call. And we’re here to help you get there more quickly, with our easy international calls to Cuba.