Etecsa announced that as of August, customers with a prepaid Nauta Hogar account will be able to surf at 0.50 CUC per hour, but only when they have consumed the 30 hours of the previously contracted package and have a balance in their account.
The company mentions that this “modality only applies to the accounts associated with Nauta Hogar, so the users of this service will be able to navigate more at any time and from any place after the 30 hours assigned per month have expired,” according to an official note on its website.
In addition, ETECSA published an extensive list of FAQs and their answers, which you may find below for a more detailed perspective.
What changes in the Nauta Hogar service?
Surfing with the Nauta account associated with the Nauta Hogar service changes from 1.00 CUC to 0.50 CUC, once the 30 hours of the contracted package have been consumed and the account associated with the Nauta Hogar service has been recharged.
When does the surfing time start to cost 0.50 CUC?
As of August 1, 2019 at 12:00 a.m. (00:00 h), provided that the 30 hours allocated to the surfing account associated with the Nauta Hogar service have been consumed.
Is the discount at 0.50 CUC for surfing time also for postpaid Nauta Hogar?
It is only for customers of the prepaid Nauta Hogar service. It does not apply to postpaid Nauta Hogar customers.
Is the discount at 0.50 CUC for surfing time also for Nauta Hogar permanent accounts?
NO, it only applies to the Nauta permanent accounts associated with the prepaid Nauta Hogar service that have already used up the 30 hours allocated per month and have a balance to surf.
Is the discount of 0.50 CUC surfing time for Nauta Hogar accounts a promotion?
The customers of the prepaid Nauta Hogar service will be able to enjoy this modality permanently, once they have consumed the 30 hours of the contracted package and have a balance in their Nauta account associated with the Nauta Hogar service.
If I connect from other access means with the Nauta Hogar account, can I navigate at 0.50 CUC per hour?
If you connect with the Nauta account associated with prepaid Nauta Hogar, regardless of the means through which you have access to it, whether it is a surfing room, WI-FI wireless area or Nauta Hogar you can enjoy surfing at 0.50 CUC per hour, as long as you have used up the 30 hours allocated in the month and have a balance to surf.
